Obtaining customer feedback is crucial for businesses. By scrutinizing this feedback, companies can monitor customer experiences, satisfaction levels, and interactions across various touchpoints. Pinpointing what customers want helps companies to meet their expectations and requirements. In the healthcare industry, the patient is the consumer
As 2022 is here, it’s time to take a look at our top informative blog posts of last year. Being a medical transcription company with years of experience in the industry, we’ve been serving diverse medical specialties including physical therapy, pathology, dentistry, and more.
Words can hardly describe just how challenging the year 2020 was for the healthcare industry. The COVID-19 pandemic has had a significant effect on healthcare organizations including both large and small physician practices, and introduced a lot of uncertainty about the future. Our medical
Patient record digitization and EHR-integrated medical transcription services have paved the way for quicker and smarter clinical documentation. Today, social distancing mandates and personal choices to stay out of public places are increasingly shifting the focus to the online world. This is fuelling the
When a health emergency like COVID-19 arises, people are instructed to stay at home and minimize social contact. This is a difficult time, especially for patients who need to visit their doctors. Thankfully, this problem is addressed to some extent with advanced technology such